Lady Of America
Reviews and Complaints
www.ladyofamerica.com
Anonymous
Miami, Florida
El peor Lugar LADY OF AMERICA
De lo ultimo, el peor de los gym. Cerraron sus puertas sin dar aviso he hicieron la transferencia de nosotros sus clientes sin ni tan siquiera preguntar, La atencion horrible en esta nueva sede. No dan soluciones no cancelan el contrato esperan que uno siga pagando porun lugar al que ya no voy a ir primero porque me queda muy lejos y segundo porque son un ASCO en atencion al Cliente. Lo que te dicen y ofrecen es totalmente diferente al momento de cobrarte, estafadores. No pongan un pies jamas en sus intalaciones pienselo muy bien antes de ir a este lugar. Nuncaaa Mas
Reason of review:
Bad quality
Anonymous
Pompano Beach, Florida
Short Review on July&nbs-04:00;11,&nbs-04:00;2016
Loa country walk and Flagler location are closing July 14. Today is the 11 th and they have not tell their customers in a formal way about. We found out because of their staff. It's very irresponsible from their staff. They are sending all their customers to hammocks location . How can they expect to fit so many people? In a tiny gym .
Reason of review:
Poor customer service
Anonymous
Hialeah, Florida
Disgusting
I start a membership in april WITHOUT contract location west flagger in Florida , so I paid the first and the last one month, but I moved and only went 2 days to the gym.One day in june I was reviewing my bank account and saw that they are charging me may and june without my authorization,I called and they told me That I can;t cancel by phone so I need to go there AND CANCEL, i DID IT.The following day they called to tell me that I will be charge again next month because I should be cancel 30 days with anticipation, results: 5 months charged and only 2 hours consumed in the gym. I think that ladys america is NOT a serious bussiness , the clients are not important to them only the money.
Reason of review:
Problems with payment
Anonymous
Sylvania, Georgia
Lady Of America - Membership Review from Sylvania, Georgia
LOA has some GREAT staff! However, the owner/manager, Kathy, will NOT work with you. She is not friendly. You will pay almost TRIPLE for your membership than if you went anywhere else. I didnt get a FREE month, or NO discount. The first couple weeks, the ONE and ONLY tanning bed, didnt even work. We wont even go into details about some equipment being faulty. So, here I am paying for a VIP membership when I don't use the limited daycare hours, the tanning bed that didn't work, or the classes. Before you EVER sign a contract with LOA, you should know unless your dying or moving, in which both you have to jump through hoops, you WILL NOT be able to get out of your contract under NO circumstances!
Reason of review:
Problems with payment
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Verified Reviewer | Miami, FloridaOVER BILLING ON CANCELLED CONTRACT
FOR ABOUT 4 YEARS ALREADY I CANCEL MY MEMBERSHIP WITH LADY OF AMERICA, I PAID IN FULL MY BALANCE AND AFTER THAT THEY STILL CREDIT MY BANK ACCOUNT MONTHLY AND EVERY TIME I CALL THE NATIONAL FITNESS FINANCIAL SERVICES AT THE 800-658-****, THEY ASK ME FOR A CANCELLATION LETTER, THE SAME I BEING MAILING FOR 4 TIMES ALREADY AND THEY STILL SAY THAT THEY HAVE TO BILLING ME SINCE THEY "NEVER" HAVE RECEIVE THEM, THIS IS TO MUCH ALRADY FOR ME, I PLEASE NEED EVERYONE KNOWS THAT LADY OF AMERICA NEVER DO WHAT THEY SUPPOSED TO DO, AND THEY NEVER SHOWS RESPECT FOR MY CALLS, THEY DONT CARE AT ALL,
Loss:
$1020
Cons:
- Over billing fraud
Reason of review:
OVER CHARGES ON CANCELLED CONTRACT MORE THAN 4 YEARS AGO
Preferred solution: Full refund
Anonymous
Miami, Florida
No heart management
I am undergoing some major hardship and could not continue paying my membership. I connected corporate/headquarters and was told that I would need to deal with this issue with the manager at my gym. I tried repeatedly to do so in person and via phone, but the manager was never available, always out, gone.... Now months later I am still trying to address this issue and not the manager but someone else tells me they can not do anything for me. They can put my account on hold, freeze it, cancel it.. nothing... That does not make sense to me that they will not work with a member at all. What kind of business is this that headquarters and management do not care at all about their members but only their money.
Reason of review:
Poor customer service
Preferred solution: Let the company propose a solution
Anonymous
Fort Lauderdale, Florida
Shut down Lady of America in Weston Fl.
I just got a notice today, that, today, there are no class anymore.....that was it. Nobody was inform and everybody is upset about the situation. That is not a fair way to treat the customers that way after 6 Years member chip. That what I would call bad management. The service is very poor, and everybody is pissed off, so do I. The Class were very good, the instructors all very nice and capable but the management is a mess. The place was not very clean and it is a pity for all the customers and the instructors. It is really a shame.
Reason of review:
Poor customer service
3 comments
Anonymous
Fort Lauderdale, Florida
Lady Of America - Membership Review from Fort Lauderdale, Florida
Terrible place went there to work out yesterday and the place was closed. There were no notices posted that the club was shutting down. The sad part is they are still charging me for membership dues.
Reason of review:
Problems with payment
3 comments
Anonymous
South Miami Heights, Florida
Lady Of America - Membership Review from South Miami Heights, Florida
Envie las pruebas de mi cambio de direccion en febrero y pague el ultimo mes y me llaman 40 d despues queno tienen las evidencias
Reason of review:
Problems with payment
1 comment
Anonymous
Ashburn, Virginia
Gym Membership Review
This gym had no care for customers they never return my calls and on top of that they didn't care If I'm having difficulty making my payments, they severely told me I have to pay the full amount that I owe for next year even though I have being with them for 6 years. .I feel humiliated that they didn't want to help me with my contract.
Reason of review:
Problems with payment
Anonymous
Kendall, Florida
Classes Review
Unbelievable no consideration for the customer. You pay for unlimited spinning and they cancel schedule and add supposed upgraded classes that you have to pay for my last draw the teacher took my bike. Wow that was my last day plus I couldn't handle to lack of professionalism and cleanliness.
Reason of review:
Poor customer service
Anonymous
Gibsonia, Florida
Opening Hours Review
They don't disclosu they hours of operations
Reason of review:
Poor customer service
Anonymous
White Plains, New York
Horrible Customer Service
I was told that my son MUST GO in the childcare section because he was crying. what type of representation of the gym is that for someone who is using a free 3 day trial. I would never purchase a membership from this gym just because of that. I was so shocked that THE OFFICE MANAGER spoke to me like this. The child care provider did not complain about my son and at some point if I felt it was overwhelming for her I would have left but do not come up to a parent and tell me my son has to go because he is crying. I would never recommend this gym to anyone and anyone who is interested please make sure you want to be apart of this type of community..............................................................................
Reason of review:
Poor customer service
Preferred solution: Let the company propose a solution
1 comment
Anonymous
GreenBrook,NJ closed without a word to members
On LOAgreenbrook.com it says it is relocating.This was 6 weeks ago and never informed members of where. The finance dept.still wants my money. I put a stop on my account, and now they say I owe more because I backed out of my contract. They keep telling me all they know GreenBrook is relocating and I am asking WHERE? They don't know but I'm suppose to keep paying because GreenBrook didn't say they closed. What is this ? I asked for someone in charge but was told they can't give out that number. I am ready to get legal advise.
9 comments
Anonymous
Totally dishonest-repeatedly see the comments on the closing! lady of america gym
someone wrote: "Totally agreed. I don't trust the owners at all." and "Meghan and Greg are trying to take advantage of people through some seriously underhanded business tactics and I'm not standing for it. " so here is what I have to say to that: I, too, WITNESSED their total DISHONESTY! they literally stooped SO LOW as to outright LIE to my face and to the corporation. about things I SAW them do, with my own eyes....and then totally DENIED it! how small do you have to be to LIE that you were "taking the garbage out" when you are SEEN sitting in your car in front of the door talking on your cellphone?! that is only ONE example. I gave them MANY many opportunities to work things out with me, for months-and after all the lies to me, I realized how dishonest they were. good luck, everyone---I hope they get what they deserve!
Reason of review:
dishonest
1 comment
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Al parecer los LOA estan cerrando, porq lo mismo paso *** el de Hialeah 49 st y 5 ave del west desde nov/ 2015. Llegue y habia un cartel legal de demanda, deuda de renta del local,.
Los equipos apenas tenian mantenimiento, malas condiciones,. Parece k se embolsillaron el $ y cerraron el local, sin explicacion.
Me sentia bien *** los instructores, muy buenos.
Gracias a Dios no han descontado mas desde diciembre.
Es mejor hacer ejercicios en casa, I think so.
Mucha estafa.
La gerencia del lady of america de hialeah, situado en la 49st y la 4 ave es una estafadora, engañaron a todos sus miembros, ni siquiera tuvieron la decencia de avisar *** anterioridad que iban a cerrar,al menos a usted no le cobraron pero a mi han seguido cobrandome todo este tiempo como si nada y despues de 4 meses sin previo aviso comienzan a cobrar del lady of america de miami lakes diciendo que habian pasado nuestra membrecia *** ellos. Estoy tratando desde diciembre de cancelar la membrecia por incumplimiento de contrato, pero es casi imposible, aun cuando hay una clausala en el contrato que dice que si el club cierra y no puede brindar los servicios en Los proximos 30 dias el miembro tiene derecho a cancelar el contrato sin ningun costo, son unos ladrones de lo peor. Empezando por el club y terminando por LOA NATIONAL FITNESS que es la tercera parte encargada de colectar el dinero, todos son unos estafadores.
I just got the news through the Facebook account of one of the instructors!